Advice and answers from the Astro Team

You can email us at feedback@helloastro.com, type "feedback" to Astrobot, or send us a message by clicking the Intercom icon at the bottom of your screen.

👾  If you need to report a bug or issue from inside the app:

  • Mac: Go to the help menu, select "Share Feedback" to send us an email with diagnostics attached so we can better understand the issue. 
  • iOS: Go to the hamburger menu (top left), then select the gear icon for Settings, and select "Help & Feedback" to send us an email with diagnostics attached so we can better understand the issue.
  • You can also just send an email to support@helloastro.com or type "support [message]" to Astrobot. Our engineers will work to solve the issue as soon as possible. 

🙌  Everybody says they love feedback, but we really mean it. So, thank you.

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